At Mister Peele, we always look forward to welcoming new clients. We offer luxury property maintenance and lifestyle management supported by state-of-the-art proptech. Our onboarding process is super easy. In fact, we’ve broken it down into six easy steps to show you just how quick it can be.
1. Plan from the start
We aim to have a detailed understanding of your property from the outset. This is achieved by conducting a comprehensive audit, which is essentially a property health check. This normally takes place within the first two weeks of taking over the management of your property, and will identify elements that require periodic and preventative maintenance.
2. Audit your property
The audit is conducted by our expert property managers, as well as any additional specialists if required. It will help identify any current faults and problems within your property, as well as any preventative measures that might need to take place. Within the audit, we will also create an inventory of all your electrical items.
3. Set up the logbook
Once we’ve completed the property audit, all of the information above, as well as floorplans, will be stored in an electronic logbook. Any details that you have supplied in hardcopy will be scanned in so that they can all be accessed on the same portal.
4. Plan maintenance
Within the logbook, we will create a schedule of tasks of things we found during the audit that need immediate attention, alongside a detailed maintenance schedule. The maintenance schedule lists all the required maintenance activities, the recommended frequency, and the annual cost for each maintenance activity. We’ll also provide any recommendations regarding retention or replacement of current maintenance service suppliers. You will have access to this logbook at any time in order to provide complete transparency as to who did what maintenance task, when and for how much, and when they were paid.
5. Meet the Mister Peele team
You will be assigned a dedicated property manager at Mister Peele. This enables us to provide a bespoke and personalized approach, while also adhering to our systematic maintenance process. Your manager will oversee the planned annual maintenance schedule, which will likely include regular inspections as well as monitoring of all critical assets in the property. We can also remotely monitor maintenance issues such as, heating, air conditioning, water pressure, water flow and temperature, to minimize stress and costs.
6. Access our little black book of partners
When you join Mister Peele, you will have access to our coveted black book of highly qualified vendors .
Through these simple phases, we aim to provide you with complete convenience, peace-of-mind and value for money when it comes to your luxury property management.